Revenue Metrics

ACV

Annual Contract Value

Annual Contract Value (ACV) is the average annualized revenue per customer contract. It normalizes contract values to a yearly basis, making it easier to compare deals and forecast revenue.

ACV = Total Contract Value / Contract Length in Years

A 3-year contract worth $90,000. ACV = $90,000 / 3 = $30,000 per year.

Why ACV Matters

ACV helps you understand deal sizes and segment your customer base. It matters for sales planning. Knowing your average ACV tells you how many deals you need to hit revenue targets.

Industry Benchmarks

< $5K ACV (self-serve, quick close)

Velocity sales

$5K - $25K ACV

Transactional

$25K - $100K ACV

Enterprise

> $100K ACV

Strategic

Common Questions About ACV

ACV vs ARR: what's the difference?

ACV is the value of a single contract annualized. ARR is total annual recurring revenue across all customers. ACV is per-deal; ARR is company-wide.

Should I include one-time fees in ACV?

There are two approaches: some companies exclude one-time fees to keep ACV comparable; others include first-year fees for total first-year value. Be consistent and transparent.

What ACV should I target for my stage?

Depends on your sales model. If you have SDRs + AEs, you need at least $15-25K ACV to justify the cost. Self-serve can work with $1-5K ACV. Match sales motion to deal size.

Learn More About Connected Concepts

ARR

Annual Recurring Revenue

Annual Recurring Revenue (ARR) is the annualized value of your recurring subscri...

ARPU

Average Revenue Per User

Average Revenue Per User (ARPU) is the mean revenue generated per customer or us...

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